Is Enterprise Good for Business Travel?
Is this you? ›What Enterprise commits to a business traveler in writing, scored on the Curb-to-Client Index — the biggest name, measured on the published record.
Enterprise is the category’s biggest name — which is exactly why what it commits to in writing is worth checking. Here is its Curb-to-Client score against the field.
What Enterprise commits to
| Dimension | Score | Published checks |
|---|---|---|
| Access (skip the counter) | 0/3 | Counter-skip at top tier committed; Choose-your-own-car aisle committed; App/keyless unlock committed |
| Self-serve speed | 2/3 | Drop-and-go return stated; E-receipt automatic; Skip-line pickup for members |
| Care & support | 2/3 | 24/7 roadside stated; Human phone line published; Car-class availability guarantee published |
| Cost clarity | 2/3 | Fuel options priced online; Toll program pricing published; Deposit hold amount published |
| Flexibility & recovery | 2/3 | After-hours return stated; One-way bookable online; EV charging rules published |
Enterprise: 53/100, rank #8 of 8 on the The Curb-to-Client Index (2026-07). Published commitments only.
The read
The service-culture giant commits to almost nothing in writing — no skip program, no aisle, no published holds. The counter IS the product.
A score is the floor Enterprise will put its name to — what you can plan on before you book. It does not grade the execution at any one property on the night; use it to set expectations, then verify the specific location.
The Field Brief — sharp travel-ROI notes for the people who carry the quarter through airports. No signup, no email, nothing to unsubscribe from: read it free in the open archive.
Read the brief →