Corrections: the public ledger
Every Index score and editorial claim on this site is correctable with evidence. This page is where corrections live — dated, specific, and permanent. A publication that scores other companies' promises should keep its own mistakes in plain sight.
The ledger
| # | Date | Page | What changed |
|---|---|---|---|
| 001 | 2026-07-02 | Booking Channel Index | Our summary described Capital One Travel as the sole category leader. Amex Travel tied at 67/100 and leads the table on the alphabetical tie-break. Self-caught in pre-publication review; summary corrected the same day. The table was always right — the sentence about it wasn't, and the sentence is what people share. |
One entry, self-reported. That's the standard: we correct ourselves before anyone asks, and we'll correct scored companies' entries with the same speed when their evidence arrives. An empty corrections page isn't a record of accuracy — it's a record of not looking.
What qualifies
Factual errors in scores, summaries, or claims — supported by documentation. Disagreements with the method aren't corrections; the method is published and applies to everyone equally. A brand that changes its published commitments after scoring isn't a correction either — it's an update, it goes in that Index's changelog, and frankly, it's the whole point.