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The Index Desk · 13 markets · 175+ entities

Every promise in revenue travel, scored in public

One instrument family, thirteen markets. Each Index scores real companies on 15 published commitments — brand standards, filed plans, stated policies, pricing pages. What a company won't put in writing, a traveler can't plan on. So it scores No.

Hotels
The US50
0 of 50 brands promise quiet
Five-Star
The Executive Tier
Ritz-Carlton = Courtyard: 67
Airlines
Deal-Day Index
2 of 10 promise seat power
Airports
The Layover Office
Austin finishes last
Workspaces
The Road Office
Day passes solved; booths aren't
Ground
Curb-to-Client
Only Sixt publishes the hold
Booking
Booking Channels
The cheap fare voids your status
Stays
Apartment-Stay
Operators promise units; marketplaces promise filters
Roaming
The Roaming Index
T-Mobile wins by publishing its limits
Events
Conference ROI
Matchmaking beats badge scans
T&E
Expense Velocity
Concur finishes 9th in its own category
Software
Road-Ready Sales AI
6 of 10 hide the price
Loyalty
Status Yield
2 programs back guarantees with cash

The method, in five sentences

Every Index is a public-commitment audit: a check scores Yes only on a documented public commitment, and “usually,” “varies,” “contact sales,” and “subject to availability” all score No — unknowns are risks. Fifteen binary checks in five dimensions produce a 0–100 score; marginal calls go against the entity. Exclusion rules are stated, never silent: where “varies” is the business model — soft hotel collections, marketplaces, invitation-only tiers — we say so and score around it. Every score is correctable with evidence through the correction desk: verified documentation updates the table within 7 days and lands in the changelog. And every Index measures the floor a company will put its name to — never any single day's execution, which no desk audit can grade.

Scored companies: the full scoring governance and right of reply is published — correction, verbatim response, and re-score, all free, all on a 7-day clock.

Why commitments, not reviews

Reviews average out other people's Tuesdays. Commitments are what a company owes you — in writing, before you book, in the only document that survives a dispute. The Index Desk exists because the revenue traveler plans against promises, and someone should keep score of who makes them. The recurring finding across all thirteen markets: the thing sellers need most — quiet, power, a working connection, a published price — is reliably the thing nobody will commit to. That silence is the story, and it's measurable.

Start with the US50 → How certification works