Accessible Business Travel

Accessible travel is a right, backed by law — and it runs smoother with preparation. Here’s the practical version, with the DOT’s protections linked.

Traveling with a disability for work is protected by law and smoother with a little preparation. Here’s the practical version, with the U.S. Department of Transportation’s protections linked.

General information — rules and policies change. Confirm current specifics with the relevant authority (your company, the airline, the government) or a professional. Where a public rule applies, its primary source is linked.

What are accessible travel tips for work trips?

Request assistance and accommodations in advance with the airline, hotel, and ground transport; confirm them before you travel; carry documentation for medical equipment; and know your rights — airlines are required to accommodate passengers with disabilities. Source: DOT — traveling with a disability ↗.

Are rideshares accessible for wheelchairs?

It varies by city and service — Uber and Lyft offer wheelchair-accessible vehicle (WAV) options in some markets, but availability is uneven. Check your destination and line up a backup like an accessible taxi before you land.

How do I request wheelchair assistance at the airport?

Request it when you book and again with the airline before you fly; airlines and airports are required to provide assistance through security, to the gate, and on and off the plane. Confirm it’s noted on your reservation. Source: DOT — traveling with a disability ↗.

What are my rights flying with a disability?

US airlines must accommodate passengers with disabilities under the Air Carrier Access Act — assistance, accessible seating, and carrying mobility devices, generally at no charge. If there’s a problem, raise it with the airline’s complaint resolution official. Source: DOT — traveling with a disability ↗.

How do I travel with a mobility device or wheelchair?

Airlines must transport wheelchairs and mobility aids and generally can’t count them as your baggage — label it, document its condition before handoff, and notify the airline in advance. If it’s damaged, you have rights to repair or replacement. Source: DOT — traveling with a disability ↗.

More answers for the road in the Field Guide.