Airalo: what it actually publishes
Every check this desk ran on Airalo, the document that decided each one, and the date it was last read.
How does Airalo score on The Roaming Index?
73 of 100, ranked 3 on The Roaming Index, measured on published commitments only as of 2026-07. 4 source documents back the checks below.
| Check | Score | The document that decided it |
|---|---|---|
| Pricing transparency | 3 / 3 | product documentation · read 2026-08-10 stated terms · read 2026-08-10 product documentation · read 2026-08-10 |
| Data honesty | 1 / 3 | stated terms · read 2026-08-10 |
| Tethering & reach | 2 / 3 | stated terms · read 2026-08-10 product documentation · read 2026-08-10 |
| Setup & self-serve | 3 / 3 | product documentation · read 2026-08-10 |
| Support & renewal | 2 / 3 | stated terms · read 2026-08-10 product documentation · read 2026-08-10 |
Redo the arithmetic: 11 raw points out of 15, scaled by round(raw / rawMax * displayMax), gives 73. The score is not a judgement call with a number attached; it is the checks above, added up.
The eSIM category leader publishes prices, caps, and tethering rights cleanly, the data-only tradeoff is at least an honest one.
What this record does not tell you
This is a commitment audit. It measures what Airalo has published in writing on a page that resolves, which is the only thing this desk will score. It says nothing about how Airalo treated you on a Tuesday, and a low score is not an accusation of bad service: it means the commitment could not be found in public. Unstated is No, a hedge is No, and “contact sales” is No.
That distinction cuts both ways. A company can run an excellent operation and score badly here because it publishes nothing, and the fix is entirely in its hands.
If Airalo thinks this is wrong
Send the document. If a qualifying public commitment exists and this desk missed it, the record is corrected and the change is logged where anyone can see it. If the commitment exists but is not published, the ruling stands and says so — that is the finding, not an oversight. Every scored company has a free right of reply, set out at governance, and corrections publish on a seven-day clock in a public ledger that includes this desk’s own mistakes.
Changes to the underlying documents are tracked independently: source pages are re-fetched weekly and any movement is recorded in the commitment change log.
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