{
 "name": "The Corporate Travel Management Software Index",
 "source": "The Sales Traveler",
 "license": "Free to use with attribution to The Sales Traveler. See https://thesalestraveler.com/press/",
 "url": "https://thesalestraveler.com/best-corporate-travel-management-software/",
 "measures": "published commitments",
 "verified": "2026-07-23",
 "scale": {
  "rawMax": 15,
  "displayMax": 100
 },
 "dimensions": [
  {
   "id": "P",
   "label": "Pricing transparency",
   "checks": [
    "Public pricing/plans page",
    "Fee structure stated (per-trip/booking or subscription)",
    "Free tier or free trial published"
   ]
  },
  {
   "id": "C",
   "label": "Content & inventory",
   "checks": [
    "Air content breadth published (GDS + NDC/direct)",
    "Hotel content/negotiated rates published",
    "Rail/ground/multi-modal published"
   ]
  },
  {
   "id": "G",
   "label": "Governance (policy & compliance)",
   "checks": [
    "Customizable travel policy engine published",
    "Approval workflows published",
    "Duty of care / traveler tracking published"
   ]
  },
  {
   "id": "I",
   "label": "Integrations",
   "checks": [
    "Expense integration or native expense published",
    "HR/SSO integration published (SSO, HRIS sync)",
    "Open API / ERP-accounting integration published"
   ]
  },
  {
   "id": "S",
   "label": "Support & service",
   "checks": [
    "24/7 human support published",
    "Response SLA / uptime commitment published",
    "Dedicated account management published"
   ]
  }
 ],
 "entities": [
  {
   "slug": "navan",
   "name": "Navan",
   "official": "https://navan.com",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 2
   },
   "score": 93,
   "note": "Public pricing, product, and integrations pages all on navan.com. S2=0: no published uptime/SLA on navan.com/status.navan.com/terms."
  },
  {
   "slug": "travelperk",
   "name": "TravelPerk",
   "official": "https://www.perk.com",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 2
   },
   "score": 93,
   "note": "travelperk.com 301->perk.com (rebrand, verified). All 15 on official product pages. S2=0: '1-min target' is a target, not a guaranteed SLA (consistency)."
  },
  {
   "slug": "sap-concur-travel",
   "name": "SAP Concur Travel",
   "official": "https://www.concur.com",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 1
   },
   "score": 87,
   "note": "Pages resolve; pricing publishes '$7/report, starting at'. S2=0: only generic SAP Cloud SLA, no Concur uptime %. S3=0: only a community-forum post, not an official commitment page."
  },
  {
   "slug": "bcd-travel",
   "name": "BCD Travel",
   "official": "https://www.bcdtravel.com",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 2,
    "S": 2
   },
   "score": 87,
   "note": "Pricing via GetGoing (getgoing.com, officially 'part of BCD Travel', publishes $/trip + free tier). Rest on bcdtravel.com. I2=0: no SSO page; S2=0: no SLA."
  },
  {
   "slug": "ctm",
   "name": "Corporate Travel Management (CTM)",
   "official": "https://www.travelctm.com",
   "category": {
    "P": 0,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 2
   },
   "score": 73,
   "note": "Site loaded, no block. Quote-based B2B (P=0, no public pricing/free-trial). S2=0: no SLA/uptime commitment found."
  },
  {
   "slug": "cwt",
   "name": "CWT",
   "official": "https://www.mycwt.com",
   "category": {
    "P": 0,
    "C": 3,
    "G": 2,
    "I": 1,
    "S": 1
   },
   "score": 47,
   "note": "CWT acquired by Amex GBT (2026); most product pages now 301-redirect off-domain to the gated amexglobalbusinesstravel.com (excluded). Scored only on what still resolves on mycwt.com — understates the platform."
  }
 ],
 "pending": [
  {
   "slug": "amex-gbt",
   "name": "American Express Global Business Travel",
   "reason": "Official site hard-blocks automated access (403 on all pages, incl. browser user-agent). Commitments cannot be verified on a resolving official page; cached snippets are not official sources. Awaiting manual/browser verification before scoring."
  },
  {
   "slug": "spotnana",
   "name": "Spotnana",
   "reason": "Main site (www/root spotnana.com) is Cloudflare-challenge-blocked on all paths incl. robots.txt; only developer.spotnana.com/status.spotnana.com loaded. Only 4 checks confirmable — a full score would understate it (access artifact, not real absence). Awaiting manual/browser verification."
  }
 ],
 "terms": {
  "usageInfo": "https://thesalestraveler.com/press/",
  "attributionRequired": true,
  "attributionText": "The Sales Traveler — the Index Desk",
  "freeWithAttribution": [
   "findings, single statistics and score references",
   "quoting up to three rows of a table in coverage",
   "embedding charts and share cards from index pages",
   "fetching every dataset in /data/"
  ],
  "requiresSyndicationLicense": [
   "republishing a full table"
  ],
  "contact": "rachel@thesalestraveler.com",
  "governance": "https://thesalestraveler.com/governance/"
 }
}