{
 "source": "The Sales Traveler — the Index Desk",
 "license": "Free to use with attribution to The Sales Traveler. See https://thesalestraveler.com/press/",
 "dataUrl": "https://thesalestraveler.com/data/corporate-travel-management-index.json",
 "slug": "corporate-travel-management-index",
 "name": "The Corporate Travel Management Index",
 "url": "https://thesalestraveler.com/best-corporate-travel-management-software/",
 "entityNoun": "Platform",
 "measures": "published commitments",
 "period": "2026-07",
 "methodology": "We ran 6 corporate travel management platforms through a 15-check standard — scored entirely on published commitments: public pricing, content and inventory, governance and duty of care, integrations, and support. Official sources only: a commitment counts when the platform states it in writing on a page that resolves. \"Contact sales\", \"varies\" and unstated practices score No, because a buyer cannot plan on an unpublished practice.",
 "scale": {
  "rawMax": 15,
  "displayMax": 100,
  "formula": "round(raw / rawMax * displayMax)"
 },
 "categories": [
  {
   "id": "P",
   "label": "Pricing transparency",
   "checks": [
    "Public pricing/plans page",
    "Fee structure stated (per-trip/booking or subscription)",
    "Free tier or free trial published"
   ],
   "max": 3
  },
  {
   "id": "C",
   "label": "Content & inventory",
   "checks": [
    "Air content breadth published (GDS + NDC/direct)",
    "Hotel content/negotiated rates published",
    "Rail/ground/multi-modal published"
   ],
   "max": 3
  },
  {
   "id": "G",
   "label": "Governance (policy & compliance)",
   "checks": [
    "Customizable travel policy engine published",
    "Approval workflows published",
    "Duty of care / traveler tracking published"
   ],
   "max": 3
  },
  {
   "id": "I",
   "label": "Integrations",
   "checks": [
    "Expense integration or native expense published",
    "HR/SSO integration published (SSO, HRIS sync)",
    "Open API / ERP-accounting integration published"
   ],
   "max": 3
  },
  {
   "id": "S",
   "label": "Support & service",
   "checks": [
    "24/7 human support published",
    "Response SLA / uptime commitment published",
    "Dedicated account management published"
   ],
   "max": 3
  }
 ],
 "entities": [
  {
   "name": "Navan",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 2
   },
   "score": 93,
   "note": "Public pricing, product, and integrations pages all on navan.com. S2=0: no published uptime/SLA on navan.com/status.navan.com/terms.",
   "sources": [
    {
     "url": "https://navan.com/pricing",
     "kind": "stated-terms",
     "checks": [
      "P"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://navan.com/travel",
     "kind": "product-doc",
     "checks": [
      "C"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://navan.com/product/business-travel",
     "kind": "product-doc",
     "checks": [
      "G"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://navan.com/integrations",
     "kind": "product-doc",
     "checks": [
      "I"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://navan.com/product/business-travel",
     "kind": "product-doc",
     "checks": [
      "S"
     ],
     "verified": "2026-07-23"
    }
   ],
   "official": "https://navan.com",
   "rank": 1
  },
  {
   "name": "TravelPerk",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 2
   },
   "score": 93,
   "note": "travelperk.com 301->perk.com (rebrand, verified). All 15 on official product pages. S2=0: '1-min target' is a target, not a guaranteed SLA (consistency).",
   "sources": [
    {
     "url": "https://www.perk.com/pricing/",
     "kind": "stated-terms",
     "checks": [
      "P"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.perk.com/travel-solutions/corporate-flights/",
     "kind": "product-doc",
     "checks": [
      "C"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.perk.com/travel-solutions/policies-approvals/",
     "kind": "product-doc",
     "checks": [
      "G"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.perk.com/travel-solutions/marketplace/",
     "kind": "product-doc",
     "checks": [
      "I"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.perk.com/travel-solutions/corporate-travel-assistance/",
     "kind": "product-doc",
     "checks": [
      "S"
     ],
     "verified": "2026-07-23"
    }
   ],
   "official": "https://www.perk.com",
   "rank": 2
  },
  {
   "name": "BCD Travel",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 2,
    "S": 2
   },
   "score": 87,
   "note": "Pricing via GetGoing (getgoing.com, officially 'part of BCD Travel', publishes $/trip + free tier). Rest on bcdtravel.com. I2=0: no SSO page; S2=0: no SLA.",
   "sources": [
    {
     "url": "https://www.getgoing.com/pricing/",
     "kind": "stated-terms",
     "checks": [
      "P"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.bcdtravel.com/global-hotel-program/",
     "kind": "product-doc",
     "checks": [
      "C"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.bcdtravel.com/travel-management/duty-of-care-for-business-travelers/",
     "kind": "product-doc",
     "checks": [
      "G"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://developer.bcdtravel.com/",
     "kind": "product-doc",
     "checks": [
      "I"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.bcdtravel.com/travel-management/tailored-business-travel-services/",
     "kind": "product-doc",
     "checks": [
      "S"
     ],
     "verified": "2026-07-23"
    }
   ],
   "official": "https://www.bcdtravel.com",
   "rank": 3
  },
  {
   "name": "SAP Concur Travel",
   "category": {
    "P": 3,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 1
   },
   "score": 87,
   "note": "Pages resolve; pricing publishes '$7/report, starting at'. S2=0: only generic SAP Cloud SLA, no Concur uptime %. S3=0: only a community-forum post, not an official commitment page.",
   "sources": [
    {
     "url": "https://www.concur.com/about/pricing",
     "kind": "stated-terms",
     "checks": [
      "P"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.concur.com/newsroom/article/ndc-in-the-corporate-space-and-concur-travel",
     "kind": "product-doc",
     "checks": [
      "C"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.concur.com/products/trip-approval",
     "kind": "product-doc",
     "checks": [
      "G"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://developer.concur.com/api-guides/ERP-integration/posting-via-financial-integration-service.html",
     "kind": "product-doc",
     "checks": [
      "I"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.concur.com/products/user-support-desk",
     "kind": "product-doc",
     "checks": [
      "S"
     ],
     "verified": "2026-07-23"
    }
   ],
   "official": "https://www.concur.com",
   "rank": 4
  },
  {
   "name": "Corporate Travel Management (CTM)",
   "category": {
    "P": 0,
    "C": 3,
    "G": 3,
    "I": 3,
    "S": 2
   },
   "score": 73,
   "note": "Site loaded, no block. Quote-based B2B (P=0, no public pricing/free-trial). S2=0: no SLA/uptime commitment found.",
   "sources": [
    {
     "url": "https://us.travelctm.com/corporate-travel/ctm-global-hotel-program/",
     "kind": "product-doc",
     "checks": [
      "C"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://us.travelctm.com/technology/lightning/",
     "kind": "product-doc",
     "checks": [
      "G"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://us.travelctm.com/technology/",
     "kind": "product-doc",
     "checks": [
      "I"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://us.travelctm.com/corporate-travel/service/",
     "kind": "product-doc",
     "checks": [
      "S"
     ],
     "verified": "2026-07-23"
    }
   ],
   "official": "https://www.travelctm.com",
   "rank": 5
  },
  {
   "name": "CWT",
   "category": {
    "P": 0,
    "C": 3,
    "G": 2,
    "I": 1,
    "S": 1
   },
   "score": 47,
   "note": "CWT acquired by Amex GBT (2026); most product pages now 301-redirect off-domain to the gated amexglobalbusinesstravel.com (excluded). Scored only on what still resolves on mycwt.com — understates the platform.",
   "sources": [
    {
     "url": "https://www.mycwt.com/business-travel/inventory/",
     "kind": "product-doc",
     "checks": [
      "C"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.mycwt.com/verticals/energy-resource-and-marine/safety-and-security/",
     "kind": "product-doc",
     "checks": [
      "G"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://help.mycwt.com/en/",
     "kind": "product-doc",
     "checks": [
      "I"
     ],
     "verified": "2026-07-23"
    },
    {
     "url": "https://www.mycwt.com/business-travel/traveler-help/",
     "kind": "product-doc",
     "checks": [
      "S"
     ],
     "verified": "2026-07-23"
    }
   ],
   "official": "https://www.mycwt.com",
   "rank": 6
  }
 ],
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